DramaBloom Privacy Policy
Short Drama Application for Mobile Devices
1. About This Policy and Who We Are
This Privacy Policy sets out how DramaBloom processes personal data belonging to people who use the DramaBloom application and the services connected with it. It is written to satisfy the transparency obligations imposed by the data protection legislation applicable in the markets where DramaBloom is distributed.
For the purposes of this Policy, the entity that determines the purposes and means of the processing described below is referred to as "DramaBloom", "we", "us" and "our", and acts as data controller or in an equivalent capacity under local law. Where we engage suppliers to process personal data on our documented instructions only, those suppliers act as our processors and are bound by written terms. Where a partner determines its own purposes, it acts independently and its own notice applies.
Headings are included for ease of navigation and do not affect interpretation. Terms such as "personal data", "processing", "controller" and "data subject" carry the meaning given to them by the law applicable to you.
2. Personal Data We Process
We process personal data in four ways: information you give us, information generated by your use of the service, technical data transmitted by your device, and information reported to us by partners.
- Account data: email address, sign-in method, display name or nickname, avatar, language, subtitle preferences, region, and marketing preferences.
- Usage data: series and episodes opened, playback position, watch duration, favourites, watchlist entries, searches, categories browsed, ratings, and in-app interactions.
- Technical data: device model, operating system and version, application version and build, device language and locale, time zone, network type, carrier, IP address, advertising identifier, and app instance identifiers.
- Diagnostic data: crash reports, error logs, performance metrics, and security event records.
- Support data: correspondence with our support team, including any attachments and screenshots you choose to send.
- Transaction data, where paid features are offered: entitlement or product purchased, order reference, subscription status, refund status, and region. We do not receive full payment card details.
- Partner data: install attribution, campaign identifiers, advertisement impressions and clicks, conversion events, and invalid-traffic signals.
We do not seek access to your precise geolocation, contacts, or microphone. We do not intentionally process special categories of personal data such as data concerning health, religious beliefs, or political opinions.
We create aggregated and de-identified datasets, for example to report how many users completed a series. Such datasets cannot reasonably be used to identify you and fall outside the scope of this Policy, unless applicable law requires otherwise.
3. Purposes and Legal Bases for Processing
Where the law of the European Economic Area, the United Kingdom, or Switzerland applies, we must identify a legal basis for each processing purpose. The table below summarises the position.
| Purpose | Data involved | Legal basis |
|---|---|---|
| Creating and administering your account, and providing playback | Account data, usage data, technical data | Performance of a contract |
| Managing entitlements, coins, or subscriptions where offered | Transaction data, account identifiers | Performance of a contract |
| Personalising recommendations and catalogue ordering | Usage data, preferences, technical data | Consent, or our legitimate interests in improving the user experience |
| Delivering advertising and measuring its effectiveness | Advertising identifier, technical data, interaction data | Consent, where tracking is permitted; otherwise our legitimate interests in funding the service |
| Attributing installs and detecting invalid traffic | Technical data, partner data | Our legitimate interests in protecting advertising integrity |
| Sending service messages and, where opted in, promotional messages | Contact data, device tokens, preferences | Performance of a contract, or consent |
| Maintaining security and enforcing our terms | Technical data, usage patterns, account records | Our legitimate interests in protecting the service and its users |
| Diagnosing faults and improving stability | Diagnostic data, usage data | Our legitimate interests in operating a reliable service |
| Meeting tax, accounting, and lawful-request obligations | Transaction data, account data | Compliance with a legal obligation |
Where consent is the basis, you may withdraw it at any time through the application, your device settings, or by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. Where legitimate interests are the basis, we have balanced those interests against your rights and expectations, and you may object as described in Section 9.
Some processing is necessary for us to provide the service you have requested. If the required data is not provided, we may be unable to create your account, deliver episodes, or maintain an entitlement.
4. Cookies, SDKs and Local Storage
Because DramaBloom is a mobile application, the technologies we use are primarily software development kits and local device storage rather than browser cookies. The principles described below apply equally to both.
- Strictly necessary technologies keep you signed in, secure your session, and enable core playback.
- Functional technologies remember your language, subtitle, and playback preferences.
- Analytics technologies help us understand which series and features are used and how the application performs.
- Advertising technologies select, cap, and measure advertising, and attribute installs to campaigns.
The analytics and advertising categories are used only to the extent permitted by your choices. Strictly necessary technologies cannot be disabled without disabling the service, because the application cannot operate without them. You may clear locally cached data at any time by removing and reinstalling the application.
5. Advertising, Profiling and Recommendations
DramaBloom may support its free tier with advertising, including rewarded formats in which watching an advertisement unlocks a benefit. Advertising and mediation partners may receive device signals, advertising identifiers, IP address, app events, advertisement impressions and clicks, and approximate location derived from IP address.
Where you have permitted tracking, advertising may be selected using information about your activity across other companies' applications and websites. Where you have not permitted tracking, advertising is still displayed but is not personalized on that basis. In both cases, advertising may rely on contextual information, such as the content you are viewing, and on your approximate region.
Content recommendations are generated from usage data such as viewing history, favourites, ratings, and search activity. Recommendations are intended to improve the relevance of the catalogue; they do not produce legal or similarly significant effects.
On iOS, tracking permission is requested through Apple's App Tracking Transparency framework and may be changed at any time in your device settings. On other platforms, equivalent advertising and privacy controls are provided by the operating system. Industry opt-out mechanisms are also available at https://optout.aboutads.info and https://www.youronlinechoices.eu.
We do not sell personal data in exchange for money. Where local law characterizes certain advertising disclosures as a "sale" or "sharing", you may opt out using the methods described in Section 9.
6. Recipients of Personal Data
Personal data is disclosed only as set out below. Recipients are required to protect it consistently with this Policy and applicable law.
- Infrastructure and service providers: cloud hosting, content delivery, storage, analytics, crash reporting, support tooling, security, and payment administration. These providers act on our documented instructions.
- Advertising, mediation, and attribution partners: device signals, advertising identifiers, and interaction data are disclosed so that advertising can be delivered, measured, and protected from fraud. Some of these partners determine their own purposes and act as independent controllers; their own notices govern that processing.
- Platform operators and app stores, where necessary to manage entitlements, refunds, or platform requirements.
- Advisers and transaction counterparties in connection with financing, reorganization, merger, acquisition, or sale of assets, under confidentiality obligations.
- Courts, supervisory authorities, law enforcement, and other public bodies where disclosure is required by law or necessary to protect rights, safety, or the public interest.
- Other recipients where you direct the disclosure or give your consent.
7. Transfers Outside the EEA and the United Kingdom
DramaBloom is operated using servers, suppliers, and partners located in several countries. Personal data may therefore be transferred to, stored in, and processed in a country outside the one in which you live, including countries that have not been the subject of an adequacy decision.
Where such transfers occur, we put appropriate safeguards in place. Depending on the circumstances, these may include standard contractual clauses approved by the relevant authority, supplementary technical and organizational measures, binding corporate rules, or reliance on a derogation such as your explicit consent. You may request further information about the safeguards used by contacting us.
8. Retention Periods
Personal data is retained only for as long as necessary for the purposes set out in this Policy, including meeting legal, accounting, security, and dispute-resolution requirements.
| Data category | Indicative retention period | Basis |
|---|---|---|
| Account, profile, and preferences | Duration of the account, then a short recovery window, then deletion | Contract, legitimate interests |
| Viewing history and recommendation signals | Up to 24 months from the date of the activity, then deletion or de-identification | Legitimate interests |
| Crash reports and performance diagnostics | Up to 90 days | Legitimate interests |
| Advertising and attribution data held by us | Up to 180 days | Legitimate interests |
| Consent and opt-out records | Duration of the consent plus the applicable limitation period | Legal obligation |
Where a retention period ends, we delete the data, anonymize it, or restrict it so that it is no longer used for ordinary processing.
9. Your Rights
Depending on where you live, you may have the following rights in relation to your personal data:
- Access: to obtain confirmation of whether your data is processed and a copy of that data.
- Rectification: to have inaccurate or incomplete data corrected.
- Erasure: to have data deleted where there is no overriding legal ground for continued processing.
- Restriction: to limit processing while a question about accuracy, lawfulness, or objection is resolved.
- Objection: to object to processing based on legitimate interests, including profiling connected with it.
- Portability: to receive certain data in a structured, commonly used, machine-readable format, or to have it transmitted to another controller.
- Withdrawal of consent: to withdraw consent at any time where processing relies on it.
- Opt-out of targeted advertising and of the sale or sharing of personal data, where those concepts apply locally.
- Complaint: to lodge a complaint with your local supervisory authority.
10. How to Exercise Your Rights
Rights may be exercised using the contact details in Section 14, through in-app support, or through the account settings where a control is available. We may need to verify your identity and your connection to the account before acting on a request.
We respond within the period prescribed by applicable law and, where a request is complex, may extend that period as permitted and explain the reason. If we are unable to act on a request, we will explain why and set out any available appeal or complaint route.
If you are located in the EEA, the UK, or Switzerland, you may also lodge a complaint with the supervisory authority in your country of residence, place of work, or the place of the alleged infringement.
11. Security
We apply technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. Measures include encryption of data in transit, role-based access control, logging of administrative activity, vendor due diligence, and contractual confidentiality obligations.
Where a personal data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, affected individuals, in accordance with applicable law.
12. Children
DramaBloom is not intended for children under 13, or under the minimum age set by local law. Where the law requires parental consent, we do not knowingly process the personal data of children without it. Users under 18 should use the application only with the involvement of a parent or guardian.
If you believe that a child has provided personal data to us without the required consent, please contact us so that we can investigate and take appropriate action.
13. Automated Decision-Making
We use automated processing to rank content and to select advertising. These processes support the relevance of what is shown to you. We do not use automated processing to make decisions that produce legal effects or similarly significantly affect you. You may object to advertising-related profiling as described in Section 9.
14. Updates and Contact
This Policy may be updated to reflect changes in the service, in technology, or in legal requirements. Where a change materially affects the way personal data is handled, we will provide notice by appropriate means before the change takes effect, or obtain consent where required.
Questions about this Policy, requests relating to your rights, and complaints may be sent to the address below.
Email: keshavdholakia999@icloud.com